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Due to volume – effective 8/11 we have temporarily suspended online account applications. All applications submitted prior to 8/11 will be processed normally, but may experience some delays. The system will be back up shortly. We apologize for any inconvenience. For any questions, please email contactus@cfg.bank.

Need something in particular? Not sure where to start? Just want to chat? We’re here to help!

Find our team’s information below or fill out our form and we’ll get back to you shortly.

Customer Service

Call our Customer Service team at (410) 823-0500 or email us at customerservice@CFG.bank. 

Our Customer Service team is available:

  • Monday – Friday: 8:30 a.m. – 5 p.m. ET

Corporate Office

Phone: (410) 823-0500

Address: 1422 Clarkview Road, Baltimore, MD 21209

Hours: Monday – Friday: 8:30 a.m. to 5 p.m.

**Corporate office does not have a branch or ATM.

Annapolis Commercial Office

Phone: (410) 862-9140

Address: 107 Forbes Street, Annapolis, MD 21401

Hours: Monday – Thursday: 9 a.m. to 4 p.m.; Friday: 9 a.m. to 5 p.m.

**No ATM at this location.

Lutherville/Towson Branch

Phone: (410) 769-5800

Address: 11 West Ridgley Rd, Lutherville, MD 21093

Hours: Monday – Thursday: 9 a.m. to 4 p.m.; Friday: 9 a.m. to 5 p.m.

Onsite Services: ATM and Drive-Thru Banking, Safe Deposit Boxes

Fells Point Branch

Phone: (410) 342-8303

Address: 1615 Thames Street, Baltimore, MD 21231

Hours: Monday – Thursday: 9 a.m. to 4 p.m.; Friday: 9 a.m. to 5 p.m.

Onsite Services: ATM

Commercial Lending team

Cash Management team

Corporate and Administrative Offices (ATM Only)

For ATM support, call (410) 823-0500, Monday – Friday 8:30 a.m. to 5 p.m.

Lost or stolen ATM/debit card?

Report your lost card to representatives at 1-800-554-8969.

24-Hour Telephone Banking

If you have a phone, you have access to your CFG Bank accounts 24 hours a day, 7 days a week. Transfer funds, obtain your account balance(s) and search pending transactions. Call our 24-hour telephone banking service at (866) 619-1417.

Human Resources

Email us at hr@CFG.bank.

Media Relations

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