For media inquiries, please call (410) 823-0500 or email Nicole Donegan at ndonegan@CFG.bank.
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Customer Service
Call our Customer Service team by phone at (410) 823-0500 or (888) 205-8388, or email us at customerservice@CFG.bank.
Our Customer Service team is available:
- Monday – Friday: 9 a.m. – 5 p.m. ET
Corporate Office
Phone: (410) 823-0500
Address: 2455 House Street, Baltimore, MD 21230
Hours: Monday – Friday: 8:30 a.m. to 5 p.m.
**Corporate office does not have a branch. ATM is available during business hours.
Annapolis Branch
Phone: (410) 862-9140
Address: 107 Forbes Street, Annapolis, MD 21401
Hours: Monday – Thursday: 9 a.m. to 4 p.m.; Friday: 9 a.m. to 5 p.m.
**This is a cashless branch. No ATM at this location.
Lutherville/Timonium Branch
Phone: (410) 769-5800
Address: 11 West Ridgely Road, Lutherville, MD 21093
Hours: Monday – Thursday: 9 a.m. to 4 p.m.; Friday: 9 a.m. to 5 p.m.
Onsite Services: ATM and Drive-Thru Banking, Safe Deposit Boxes
Fells Point Branch
Phone: (410) 342-8303
Address: 1615 Thames Street, Baltimore, MD 21231
Hours: Monday – Thursday: 9 a.m. to 4 p.m.; Friday: 9 a.m. to 5 p.m.
Onsite Services: ATM
Commercial Lending team
Email us at commercialbanking@CFG.bank.
Cash Management team
Email us at cashmanagement@CFG.bank.
Corporate and Administrative Offices (ATM Only)
For ATM support, call (410) 823-0500 or (888) 205-8388, Monday – Friday 8:30 a.m. to 5 p.m.
Lost or stolen ATM/debit card?
Report your lost card to representatives at 1-800-554-8969.
24-Hour Telephone Banking
If you have a phone, you have access to your CFG Bank accounts 24 hours a day, 7 days a week. Transfer funds, obtain your account balance(s) and search pending transactions. Call our 24-hour telephone banking service at (866) 619-1417.
Human Resources
Email us at hr@CFG.bank.